Technical Services Manager - Global Cloud Operations (GCO), North America
SAPSão Paulo, Brazil
Posted March 23, 2026
Full Time
About the Company
SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Job Description
The Technical Services Manager (TSM) will oversee all technical and technical managed service aspects of the Customer Engagement from the point of sale throughout the entire lifecycle of customer RISE contract. They will deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers.
Requirements
- Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
- High proficiency in the SAP product portfolio, offerings, and industry solutions.
- Strong technical project management skills & customer-facing experience
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance