Senior Customer Success Manager
Sauce Labs Inc.San Francisco, California, United States
Posted March 3, 2026
140000 - 160000 USD
Full Time
About the Company
Sauce Labs is a leading provider of cloud-based testing and development solutions.
Job Description
We're looking for a Senior Customer Success Manager to join our high-performing CS team and make a strategic contribution to the success of Sauce Labs. The ideal candidate will have experience working as a Customer Success Manager, expanding business for SaaS solutions in digital product development, testing, or DevOps. They will be responsible for developing and nurturing relationships with enterprise customers, guiding them on their Test Automation journey, and collaborating with cross-functional teams to drive successful outcomes.
Requirements
- 3-5+ years of experience working as a Customer Success Manager
- Strong technical aptitude and ability to simplify complex concepts
- Proven ability to anticipate customer needs and drive scalable solutions
- Ability to collaborate effectively with cross-functional teams
- Excellent communication, written and presentation skills
Benefits
- Health coverage
- Disability and life insurance
- Parental leave benefits
- Flexible time off
- Professional development
- 401(k) retirement plan with match