Scale AI is seeking a highly capable IT Support Engineer to join our IT team and deliver exceptional technical support across a secure, fast-paced environment.
Requirements
- Onboard and offboard employees
- Provide general IT support to all global Scale employees
- Maintain and provide technical assistance with all office technology
- Own IT asset management
- Track, resolve, or dispatch all issues in our ticketing system
- Create and update technology documentation
- 2+ years of corporate IT experience
- Experience in administrating Google Workspace, Slack, Zoom, Okta, Azure AD/M365
- Deep understanding of hardware and troubleshooting
- Familiarity with MDM Services preferably Jamf and Intune
- Familiarity with Zoom Rooms and the Zoom admin console
- Experience working with remote teams and multiple offices globally
- Security and Compliance-focused mindset
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance