Staff Site Reliability Engineer
ScalePadVancouver, British Columbia, Canada
Posted May 22, 2026
150000 - 175000 USD
Full Time
About the Company
ScalePad empowers Managed Service Providers (MSPs) to evolve from reactive support to strategic partners by centering customer success as the core driver of trust, retention, and revenue growth. The platform consolidates risk insights, client planning, and success delivery into a single, actionable workflow, enabling MSPs to anticipate challenges and proactively address client needs. By equipping teams with data‑driven conversations and clear value metrics, ScalePad helps MSPs secure larger deals and demonstrate measurable impact to every client. This integrated approach distinguishes ScalePad as a strategic enabler that transforms how MSPs deliver and monetize their services.
Job Description
At ScalePad, we're building more than software; we're building confidence and clarity for the people who manage the technology businesses rely on every day. We're creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we're creating a future where MSPs don't just keep businesses running, they help them thrive.
Requirements
- Minimum 8+ years of experience in software engineering, infrastructure, or related technical disciplines
- Strong expertise in cloud infrastructure, distributed systems, networking, and observability practices
- Experience designing and operating highly available, scalable production systems
- Deep understanding of scripting, automation, infrastructure as code, CI/CD, and operational best practices
Benefits
- Employee Stock Ownership Plan (ESOP)
- RRSP matching
- Parental leave programs
- Annual professional development budget
- Brand new, top-of-the-line hardware and equipment
- Monthly stipend to help create an effective hybrid or remote work environment
- 100% employer-paid benefits
