ScalePad empowers Managed Service Providers (MSPs) to evolve from reactive support to strategic partners by centering customer success as the core driver of trust, retention, and revenue growth. The platform consolidates risk insights, client planning, and success delivery into a single, actionable workflow, enabling MSPs to anticipate challenges and proactively address client needs. By equipping teams with data‑driven conversations and clear value metrics, ScalePad helps MSPs secure larger deals and demonstrate measurable impact to every client. This integrated approach distinguishes ScalePad as a strategic enabler that transforms how MSPs deliver and monetize their services.
Open Positions
Software Developer
3+ years of professional software development experience, strong backend experience in.NET, and AI fluency
Senior Site Reliability Engineer
5+ years of experience in software engineering, infrastructure, or related technical disciplines, with a focus on SRE, DevOps, or similar roles
Digital Customer Success Manager
1+ years in B2B customer success, account management, or professional services, experience managing a large portfolio, and sharp prioritization instincts
Senior Frontend Developer
Experience in modern frontend development, AI fluency, product-minded approach, and collaboration in SaaS environments
Staff Site Reliability Engineer
8+ years of experience in software engineering, infrastructure, or related technical disciplines with expertise in cloud infrastructure, distributed systems, networking, and observability practices
Account Executive
2+ years of sales experience, metrics-driven mindset, and self-starter with strong communication skills
Senior Product Marketing Manager
5-7 years of professional experience in SaaS Product Marketing and customer marketing, experience with go-to-market processes, and analytical mindset
Senior Software Developer
5-7+ years of experience, proficiency in C#, SQL, and React/TypeScript, and experience working in AWS or Azure environments
Business Development Representative
The ideal candidate will have experience in client-facing roles, be comfortable with AI tools, and have a strong understanding of the MSP industry
Senior Software Developer
5-7+ years of experience in SAAS application development,.NET framework, React, SQL, AWS/Azure, and Agile development methodologies