Customer Success Coordinator - (Remote | LATAM)

Customer Success Coordinator role at ScaleSource, a company that connects professionals with full-time remote opportunities inside U.S.-based companies. The ideal candidate has 3+ years of experience in outbound customer service, CRM fluency, and VoIP experience. The role involves managing customer touchpoints, handling complaints, and working with U.S. clients.

Requirements

• 3+ years in a U.S.-facing, outbound-capable customer service role
• CRM fluency: HubSpot, Zoho, ServiceTitan, Jobber, or equivalent
• VoIP experience — RingCentral, Aircall, Dialpad, or equivalent

Benefits

• Health insurance
• Retirement plan
• Paid time off