Customer Support Specialist
SchooLinksUnited States
Posted April 13, 2026
55000 - 66000 USD
Full Time
About the Company
SchooLinks is on a mission to modernize college and career readiness.
Job Description
SchooLinks is seeking a Customer Support Specialist to provide fast and accurate answers to district partners' questions and issues while using SchooLinks.
Requirements
- Mastery of the SchooLinks platform
- 1-2 years of experience in customer support or client-facing role
- Strong written and verbal communication skills
- Familiarity with support tools such as Intercom, Zendesk, or Front
Benefits
- 100% health care coverage
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
