Customer Support Specialist - EMEA Based
SchooLinksSpain
Posted April 13, 2026
55000 - 66000 USD
Full Time
About the Company
SchooLinks empowers student college and career readiness with data-driven personalization and counselor tools.
Job Description
SchooLinks is seeking a Customer Support Specialist to join their team, responsible for providing fast and accurate answers to district partners using SchooLinks platform, with a focus on customer satisfaction and SLA targets.
Requirements
- 1-2 years of experience in a customer support or client-facing role, preferably in SaaS
- Strong written and verbal communication skills
- Familiarity with support tools such as Intercom, Zendesk, or Front
Benefits
- 100% health care coverage for Employee
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
