Technical Support Analyst
ScotiabankBogota, Bogota, Capital District, Colombia • Bogota, Bogota, Capital District, Colombia • Cuenca, Azuay, Ecuador
Posted October 21, 2025
Full Time
About the Company
Scotiabank is a global financial services provider offering a wide range of banking, wealth management, investment banking, and technology solutions. With a strong commitment to customer success, the company serves individuals, families, and communities worldwide through expert advice and innovative products. Scotiabank's distinctive approach lies in its comprehensive offerings and dedication to empowering clients to achieve their financial goals.
Job Description
ScotiaTech is seeking a Technical Support Analyst for its new Technology hub in Bogota, Colombia. The role focuses on ensuring the smooth operation of global systems, responding to customer issues, and maintaining compliance with company policies and regulations. The position requires a customer-focused approach and strong analytical skills.
Requirements
- Associate's or Bachelor's Degree in Computer Science, Information Systems, or related field
- 2-5 years of technical or operations experience
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Fluency in Spanish
- Knowledge of workload automation tools (CA7, Autosys, Sysadmiral, Control M, etc.)
- Working knowledge of endevor, data management, problem and change management, TSO/CLLISTS, ACF, BUNDL, APCDOC, JCL, AIX and ServiceNow platforms
Benefits
- Competitive benefits
- Inclusive work environment
