Overseas Team - Guest Relations Manager
Scott DunnGreece • Portugal • Croatia
Posted January 2, 2026
Full Time
About the Company
Scott Dunn is a boutique luxury travel agency that designs bespoke, adventure-focused itineraries across all seven continents, from ski resorts and safari lodges to private villas and off-beat villages. The company’s Travel Specialists combine local expertise with a passion for discovery to curate personalized journeys that blend iconic landmarks with hidden gems. Scott Dunn’s hallmark is meticulous attention to detail, ensuring every trip feels unique and flawless, from accommodation to curated experiences. The firm’s culture of collaboration among travel, marketing, tech, and support teams underpins its reputation for delivering seamless, high-quality travel experiences.
Job Description
The Guest Relations Manager is responsible for enhancing guests' holiday experience by building excellent relationships with hotel partners, problem-solving, and providing flexible support. The role requires excellent guest relations and interpersonal skills, with a focus on delivering high-quality service.
Requirements
- EU Passport Holder or have the right to work in Europe
- Previous hospitality or customer service experience
- Previous background in similar Guest Relations roles (desirable)
- Full UK/EU Driving License (desirable)
- Paediatric First Aid Qualification (desirable)
