Customer Contact Center Representative

Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a full-time Customer Contact Center Representative.

Requirements

• High school diploma or equivalent required, one year in a customer service/retail environment.
• Must be able to attend work regularly and on time and perform position requirements with little supervision.
• Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior.
• Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills.

Benefits

• Medical dental
• Vision
• Short and long-term disability insurance options
• 401K
• Generous vacation allowance
• Annual calendar recognizing ten federal holidays
• High-end hospitality environment
• Strong promote-from-within culture