Customer Success Manager, UK

Customer Success Manager role at SecurityScorecard, responsible for managing customer relationships, driving satisfaction and long-term value, and expanding usage of the platform. Requires a strong understanding of cybersecurity practices, third-party risk, and proactive customer success methodologies.

Requirements

• 5+ years in account management, customer success, technical account management, or a similar customer-facing role
• Strong written and verbal communication skills
• Solid understanding of cybersecurity or third-party risk management practices
• Technical aptitude and ability to grasp platform capabilities

Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements