Customer Success Manager

SecurityScorecard is seeking a Customer Success Manager to help customers transform the way they manage cybersecurity risk. The role involves driving the organization's strategy and tactical execution, aligning customer conversations to their cybersecurity and risk management objectives, and acting as a trusted advisor and subject matter expert in the SecurityScorecard platform and cybersecurity risk domains.

Requirements

• 5+ years in account management, customer success, technical account management, or a similar customer-facing role
• Strong written and verbal communication skills combined with meticulous organizational skill
• Solid understanding of cybersecurity or third-party risk management practices, cyber insurance experience preferred, coupled with strong technical aptitude and the ability to quickly grasp platform capabilities from the customer's perspective to drive business impact.

Benefits

• Competitive salary
• Stock options
• Health benefits
• Unlimited PTO
• Parental leave
• Tuition reimbursements