Customer Success Manager

Join SensorFlow, a leading force in transforming buildings into smart, energy-efficient havens, as a Customer Success Manager to contribute to the mission of maximizing building productivity, efficiency, and sustainability.

Requirements

• 2–3 years in customer success, account management, or customer-facing roles
• Strong communication skills — empathetic, clear, and confident in email, calls, and presentations
• Proactive problem-solving with resilience under pressure
• Comfort working with OKRs, KPIs, and customer success metrics
• A collaborative mindset — thriving in a team, not as a lone operator
• Agility and adaptability in a fast-paced, evolving environment
• Passion for customer outcomes and growth, not just activity

Benefits

• Champion challenge: Be open to questioning assumptions, sharing insights, and receiving feedback
• Foster inclusion: Contribute to a team culture where everyone builds each other up and works as one team for the customer
• Deliver outcomes: Help customers achieve operational efficiency, energy savings, and improved guest experiences
• Enable growth: Share best practices, support business reviews, and identify opportunities for customers to expand their use of our solutions