Call Center Supervisor
Serenity Mental Health CentersLehi, Utah, United States
Posted March 2, 2026
Full Time
About the Company
Serenity Healthcare is a revolutionary technological approach to healthcare using advanced medical devices.
Job Description
Serenity Healthcare is hiring a Call Center Supervisor to lead a team in creating a smooth and supportive experience for callers. No healthcare experience is required, just leadership skills and a passion for helping patients and developing teammates.
Requirements
- 1 year experience as a customer service supervisor
- Background in call center environment is ideal
- Passion for helping patients and developing teammates
- Attention to detail and proven track record of achieving performance metrics
- Clear, confident communication
- Calm under pressure, quick with smart decisions
- Adaptable and driven by results
Benefits
- Competitive pay based on experience
- Luxe-level benefits: 90% medical, dental & vision coverage
- 401(k)
- 10 PTO days (15 days after first year) + 10 paid holidays