Call Center Supervisor
Serenity Mental Health CentersProvo, Utah, United States
Posted March 2, 2026
Full Time
About the Company
Serenity Healthcare is an equal opportunity employer that helps patients take back their lives with a revolutionary technological approach to healthcare.
Job Description
Serenity Healthcare is hiring a Call Center Supervisor to lead a team that provides a smooth, supportive experience for every caller. The ideal candidate will have leadership skills, a passion for helping patients, and a proven track record of achieving performance metrics.
Requirements
- Minimum 1 year experience as a customer service supervisor
- Background in call center environment is ideal
- Passion for helping patients and developing teammates
- Attention to detail and proven track record of achieving performance metrics
- Clear, confident communication
- Calm under pressure, quick with smart decisions
- Adaptable and driven by results
Benefits
- Competitive pay based on experience
- 90% coverage of medical, dental & vision
- 401(k)
- 10 PTO days (15 days after first year) + 10 paid holidays