Customer Service Supervisor
Serenity Mental Health CentersProvo, Utah, United States
Posted April 6, 2026
Full Time
About the Company
Serenity Healthcare uses advanced technology to deliver care that works, and is a metrics-driven organization with a focus on excellence.
Job Description
Serenity Healthcare is seeking a Customer Service Supervisor to lead a high-performing call floor and develop their team daily. The ideal candidate has experience in call center operations and can deliver consistent coaching and high standards.
Requirements
- 1+ year leading a call center team in a supervisory capacity
- Hospitality, upscale retail, or service management experience
- Track record of developing people without compromising on standards
- Direct communicator with level head
- Ability to measure success by team outcomes
Benefits
- Competitive salary
- Medical, dental, and vision coverage
- 401(k) retirement plan
- 10 PTO days
- 15 PTO days after first year
- 10 paid holidays
- Referral bonuses
- Defined growth path