Solutions Architect - Enterprise Service Management (Energy Sector )
ServiceRocketQueensland, Australia
Posted May 15, 2026
Full Time
About the Company
ServiceRocket is a global tech-enabled services company headquartered in Palo Alto, California, committed to being the single most reliable partner in the acceleration of customers' growth.
Job Description
ServiceRocket is seeking a Solutions Architect to join their team, working on complex, regulated industries such as energy, utilities, and critical infrastructure. The ideal candidate will have 8+ years of experience in technical consulting or solutions architecture and a proven track record guiding customers through significant technology and process change.
Requirements
- 8+ years in technical consulting or solutions architecture (or 5 years with a Master's degree)
- Proven track record guiding customers through significant technology and process change, including change management strategy
- Experience mentoring other consultants or architects
- Experience working with Operational Technology teams or in critical infrastructure environments (energy, utilities, oil & gas, mining, or manufacturing) is highly desirable
- Familiarity with industrial cybersecurity frameworks — IEC 62443, NERC CIP, or Purdue/ISA-95 — or the demonstrated ability to build that knowledge quickly
- Experience delivering in network-restricted or air-gapped environments where standard connectivity cannot be assumed
Benefits
- Share the fruit program
- Stock options
- Health insurance
- Retirement plan/funds saving
- Career pathways program
- Generous monthly fixed allowances
- Generous PTO plus one cultural heritage and community day
