Service Management (ITSM / ESM) Consultant (m/w/d)

We are looking for experienced consultants who support companies in optimizing their IT service processes and set new standards in Enterprise Service Management (ESM).

Requirements

• Comprehensive professional experience in consulting in the field of IT Service Management and/or Enterprise Service
• Knowledge of ITIL (ideally certified) and ideally other frameworks such as Scrum, DevOps, PRINCE2, etc.
• Ability to quickly capture customer needs and develop tailored solutions
• Sovereign appearance and communication skills on all levels
• Experience in conducting workshops, training or presentations
• Very good German and English skills
• Willingness to travel within Germany

Benefits

• Unlimited fixed-term employment with attractive basic salary
• 30 days vacation
• plus Christmas and New Year's Eve off
• A comprehensive mobility concept (e.g. company car or BahnCard 100)
• Access to the SIMBA benefit portal: vouchers, JobRad, car leasing, mobile phone, health, discounts, etc.
• Company pension with 20% employer contribution
• Nationwide project work and home office - modern, hybrid, flexible
• Individual development: training, certifications, and space for your own projects
• An inspiring environment with passionate colleagues and genuine team culture
• Creative freedom for your ideas and topics