Police Contact Enquiry Officer - Fareham - HC622431
Shared Services PartnershipEngland, United Kingdom
Posted April 10, 2026
30333 - 32613 GBP
Full Time
About the Company
Hampshire & Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve.
Job Description
Police Contact Enquiry Officer job at Hampshire & Isle of Wight Constabulary in Fareham, responsible for providing an efficient and effective front counter service to members of the general public.
Requirements
- Qualified to QCF level 2 or has comparable work experience
- Able to critically assess enquiries and gather information through face to face contact, telephone call backs, and electronic systems
- UK driving licence
- Proven experience of working in a busy customer/public service environment
- Paper-based and electronic clerical skills, including experience of creating varied documentation in high volumes
- Confident dealing with confidential and sensitive matters
- Knowledge of Windows based Microsoft software and can confidently use IT equipment
Benefits
- 24 days annual leave
- Competitive pension scheme
- Excellent wellbeing support, including access to the Employee Assistance Programme
- Retail, food, and leisure discounts through Hampshire Police Leisure & Sports and Blue Light Card
- Fantastic career progression including development and secondment opportunities