Police Contact Enquiry Officer - Winchester - HC622438

We are looking for a Police Contact Enquiry Officer to provide an efficient and effective front counter service to members of the public. The role involves dealing with confidential and sensitive matters, and requires a UK driving licence and experience of working in a busy customer/public service environment.

Requirements

• Qualified to QCF level 2 or has comparable work experience
• Able to critically assess enquiries and gather information through face to face contact, telephone call backs, and electronic systems
• A UK driving licence
• Proven experience of working in a busy customer/public service environment
• Paper-based and electronic clerical skills, including experience of creating varied documentation in high volumes
• Confident dealing with confidential and sensitive matters
• Knowledge of Windows based Microsoft software and can confidently use IT equipment

Benefits

• 24 days annual leave
• Competitive pension scheme
• Excellent wellbeing support, including access to the Employee Assistance Programme
• Retail, food, and leisure discounts through Hampshire Police Leisure & Sports and Blue Light Card
• Fantastic career progression including development and secondment opportunities