Police Contact Enquiry Officer role at Hampshire & Isle of Wight Constabulary, providing front counter service to the public and internal stakeholders, with a salary of £17,701.42 - £19,031.35 per annum pro rata or £29,109.00 - £31,296 per annum FTE.
Requirements
- QCF level 2 or comparable work experience
- Critical assessment of enquiries and gathering information through face-to-face contact, telephone call backs, and electronic systems
- UK driving licence
- Experience in a busy customer/public service environment
- Clerical skills, including experience of creating varied documentation in high volumes
- Confident dealing with confidential and sensitive matters
- Knowledge of Windows-based Microsoft software and confident use of IT equipment
Benefits
- 24 days annual leave
- Competitive pension scheme
- Wellbeing support, including access to the Employee Assistance Programme
- Retail, food, and leisure discounts through Hampshire Police Leisure & Sports and Blue Light Card
- Career progression, including development and secondment opportunities