Customer Service, Sr Associate - GiveX

Shift4 is hiring Customer Support Representatives to work with customers. The Customer Service, Sr Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts.

Requirements

• 1+ years customer service role
• Stellar verbal and written communication skills
• Strong technical curiosity and ability to navigate applications and systems
• Problem-solving skills with the ability to explain technical concepts clearly
• Familiarity with payment processing or restaurant/hospitality technology is a plus
• Ability to multitask and stay organized in a fast-paced environment
• Flexibility to work varied shifts in a 24/7/365 support team