POS Support, Associate - Positouch

The Positouch POS Support Associate provides technical support for Positouch POS systems and credit card terminals, resolving customer issues and contributing to performance improvements and merchant satisfaction.

Requirements

• High school diploma or equivalent
• 2+ years of technical support/troubleshooting experience
• Excellent listening, written, and verbal communication skills
• Strong problem-solving skills with attention to detail
• Ability to handle multiple tasks simultaneously in a fast-paced call center environment