Customer Success Manager - Creative Performance
ShookHelsinki, Uusimaa, Finland
Posted March 16, 2026
480000 - 600000 EUR
Full Time
About the Company
Shook empowers brands to excel in the short‑form video landscape by merging AI, creator talent, performance analytics, and automation to craft high‑impact ads. Its proprietary Shook Method delivers modular UGC production, rigorous test‑and‑learn cycles, and rapid iteration that drive measurable incremental results. As an official TikTok Marketing Partner, Shook offers a full suite of advertising, programmatic, paid media, and creative production services across global markets. The company’s data‑driven, creator‑centric approach distinguishes it as a leading technology partner for brands seeking tangible performance in social media advertising.
Job Description
We are looking for a Customer Success Manager to help our clients turn creative experimentation into measurable business outcomes. The role involves building strong relationships with clients, analyzing campaign and creative performance data, and providing guidance on creative strategy and testing frameworks.
Requirements
- 3+ years of experience in Performance Marketing and/or Creative Strategy
- Relevant experience with short-form video advertising platforms (TikTok, Meta, YouTube Shorts, Snapchat)
- Performance marketing expertise
- Creative thinking + analytical mindset
- Client leadership and execution skills
Benefits
- Competitive compensation (€4,000–€5,000/month gross salary depending on experience)
- Stock options in a fast-growing creative technology company
- Hybrid / remote friendly work culture
- Opportunities for frequent international travel
- Pro rata holidays already in 1st year
