Customer Support Associate - Dutch & English (m/f/x)

Customer Support Associate responsible for delivering excellent customer service and providing technical support to customers in using POS and e-commerce software solutions. Strong background in customer service, solid understanding of IT, and knowledge of online hardware and networks required. Ability to work independently and collaboratively within a team.

Requirements

• At least 3 years of experience in customer service, preferably in the software or IT sector
• Solid understanding of IT infrastructure, online hardware, and networks
• Excellent verbal and written communication skills
• Strong analytical skills and a proactive approach to identifying and resolving issues
• Ability to manage and exceed customer expectations
• Ability to efficiently manage multiple tasks and priorities
• Ability to collaborate effectively within a multidisciplinary team

Benefits

• Recipe for success
• Ownership & impact
• High-quality work setup
• Hungry for growth
• A positive workplace culture
• Workplace Environment Perks
• Sport & wellbeing
• Pension scheme
• Instahelp
• Travel & home office allowance
• Babbel
• INCENT & Corporate Benefits
• Hybrid work
• Flexible working hours
• December 24th & 31st off
• Company events