Customer Success Manager, SMB/ Enterprise

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. We're looking for a Customer Success Manager with a background in digital marketing to increase client engagement, adoption and growth.

Requirements

• Be the primary point of contact for all users on your assigned accounts
• Act as a trusted partner and advisor to customers, providing guidance and support throughout their journey with the Similarweb platform
• Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience

Benefits

• Competitive compensation packages
• Regular team outings and happy hours
• Career Week, personalized coaching, or ongoing learning solutions