Customer Success Manager, SMB/ Enterprise - Mandarin Speaker
SimilarwebSingapore, Singapore
Posted April 24, 2026
Full Time
About the Company
At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.
Job Description
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. We're looking for a Customer Success Manager with a background in digital marketing to increase client engagement, adoption and growth, by providing expert-level strategic input for small-medium sized or enterprise sized APAC accounts.
Requirements
- Fluent in English and Mandarin written and spoken; Cantonese is also a strong bonus
- Solid understanding of the digital marketing space and trends
- 3+ years experience in a client facing role, preferably in a SaaS company
- Strong relationship building skills
- Analytical mindset
- Experience producing high quality client-facing materials
- Excellent problem solving and critical thinking skills
- Team player who can collaborate effectively with colleagues and business partners
Benefits
- Competitive compensation packages
- Regular team outings and happy hours
- Career Week, personalized coaching, or ongoing learning solutions
- Inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience