Store Senior Specialist

We are seeking a Store Senior Specialist to join our team in Brunico, responsible for operating and closing the store, managing VLT and AWP machines, and providing excellent customer service. The role involves issuing and converting game tickets, handling cashing and winnings, and promoting the opening of game accounts. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

Requirements

• Issue and convert game tickets through video terminals
• Handle cashing and winnings, and promote the opening of game accounts
• Manage VLT and AWP machines
• Provide assistance and support to customers
• Inform customers about new products, promotions, events, and game modes
• Request necessary documentation for anti-money laundering and anti-corruption procedures
• Monitor critical events and situations not in line with regulations
• Manage administrative activities and reporting
• Supervise personnel on duty in the absence of the Store Associate Manager

Benefits

• Initial fixed-term contract, full-time
• Classification at the 4th level of the CCNL Commerce and Services
• Meal vouchers for €8
• Productivity bonus
• Health insurance
• Option to participate in our company's stock savings plan