Customer Support Executive
Sisco JobsTiruchirappalli, Tamil Nadu, India
Posted January 8, 2026
Full Time
About the Company
Sisco Jobs, established in 2007, is a leading HR services provider in India that specializes in recruitment, training, people development, and temporary workforce solutions. Leveraging a nationwide network of strategic alliances, the company delivers tailored placement services, workplace skill training, and institutional training to help organizations build high‑performing teams. Sisco Jobs distinguishes itself through a steadfast commitment to professionalism, confidentiality, and ethical practices, ensuring trust and discretion for clients, candidates, and colleagues alike. With a vision to become the partner of choice, the firm empowers both clients and candidates to achieve organizational excellence and career success.
Job Description
The Customer Support Executive will be responsible for handling inbound and outbound domestic calls, assisting customers with their queries, providing accurate information, and ensuring a positive customer experience.
Requirements
- Handle inbound and outbound customer calls efficiently
- Understand customer queries and provide accurate and timely solutions
- Maintain professional communication and customer satisfaction at all times
- Follow company processes, call scripts, and quality guidelines
- Escalate unresolved issues to the concerned team when required
- Maintain proper call records and basic documentation
- Meet daily and monthly performance targets
- Coordinate with internal teams for smooth issue resolution
Benefits
- Attractive salary package
- Stable work environment
- Growth opportunities based on performance