Customer Support Executive in Back Office
Sisco JobsTiruchirappalli, Tamil Nadu, India
Posted February 7, 2026
Full Time
About the Company
Sisco Jobs, established in 2007, is a leading HR services provider in India that specializes in recruitment, training, people development, and temporary workforce solutions. Leveraging a nationwide network of strategic alliances, the company delivers tailored placement services, workplace skill training, and institutional training to help organizations build high‑performing teams. Sisco Jobs distinguishes itself through a steadfast commitment to professionalism, confidentiality, and ethical practices, ensuring trust and discretion for clients, candidates, and colleagues alike. With a vision to become the partner of choice, the firm empowers both clients and candidates to achieve organizational excellence and career success.
Job Description
We are seeking a dedicated and detail-oriented Customer Support Executive (Back Office) for a reputed jewellery shop in Trichy.
Requirements
- Maintain and update customer records, purchase details, and billing data.
- Handle back-office documentation, invoices, and order processing.
- Coordinate with sales and showroom staff for smooth customer service operations.
- Support customer inquiries related to orders, billing, and product details.
- Prepare daily, weekly, and monthly reports on sales and customer activities.
- Manage follow-ups with customers for payments, deliveries, and feedback.
- Ensure proper filing and maintenance of records (manual and digital).
- Assist in inventory tracking and stock-related documentation.
- Handle data entry and verification with accuracy and confidentiality.
- Support management with administrative and clerical tasks as required.