Senior Customer Success Manager
SitetrackerNew Jersey, United States • Austin, Texas, United States
Posted February 17, 2026
Full Time
About the Company
Sitetracker is a leading global Asset Lifecycle Management platform that empowers owners, operators, and contractors to optimize critical infrastructure projects and assets. Offering comprehensive services including project management, asset management, renewable energy, and EV charging infrastructure, Sitetracker drives operational excellence and transparency across industries through advanced analytics and AI. Trusted by major companies like Vodafone and ENGIE, Sitetracker enables efficient planning, building, operation, and maintenance of millions of projects worldwide.
Job Description
Join Sitetracker's Customer Success team as a Senior Customer Success Manager and drive customer retention and growth by demonstrating tangible value and ROI. You will own and drive strategic change across a diverse client portfolio, shaping the future success of our customers in the US region.
Requirements
- Manage a diverse portfolio of Enterprise and Regional accounts
- Create and execute impactful account and success plans
- Drive the renewal of six-figure contracts
- Proactively map out your territory to ensure smooth customer journeys
- Pursue early and multi-year renewals autonomously
Benefits
- Full-Time employment
- Hybrid work arrangement
- Opportunity to work with a diverse client portfolio
