Trust & Safety Specialist

Sittercity is a technology platform working to reimagine the child care industry. The Trust & Safety Specialist is responsible for protecting the integrity of the Sittercity marketplace by identifying, investigating, and mitigating risk across both caregivers and families.

Requirements

• 2-3 years of experience in Trust & Safety, content moderation, fraud prevention, risk operations, or a related field.
• Strong analytical and investigative skills.
• Ability to make fair, consistent decisions in high-volume review environments.
• Ability to exercise independent judgement in ambiguous or high-risk situations.
• Excellent written communication and documentation skills.
• Familiarity with online community guidelines, safety policies, and moderation tools.
• Ability to handle sensitive or distressing content with professionalism and discretion.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• 9 paid holidays annually
• 40 hours of sick time per year
• 80 hours of vacation time per year