Sittercity is a technology platform working to reimagine the child care industry. The Trust & Safety Specialist is responsible for protecting the integrity of the Sittercity marketplace by identifying, investigating, and mitigating risk across both caregivers and families.
Requirements
- 2-3 years of experience in Trust & Safety, content moderation, fraud prevention, risk operations, or a related field.
- Strong analytical and investigative skills.
- Ability to make fair, consistent decisions in high-volume review environments.
- Ability to exercise independent judgement in ambiguous or high-risk situations.
- Excellent written communication and documentation skills.
- Familiarity with online community guidelines, safety policies, and moderation tools.
- Ability to handle sensitive or distressing content with professionalism and discretion.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term disability insurance
- Short-term disability insurance
- 9 paid holidays annually
- 40 hours of sick time per year
- 80 hours of vacation time per year