Customer Onboarding Specialist
SkelloParis, Ile-de-France, France
Posted March 27, 2020
Full Time
About the Company
Skello is a European company that aims to revolutionize the experience of teams on the ground by allowing them to better anticipate, organize, and communicate through collaborative and intuitive technology.
Job Description
Skello is a European company that aims to revolutionize the experience of teams on the ground by allowing them to better anticipate, organize, and communicate through collaborative and intuitive technology. As a Customer Onboarding Specialist, you will be responsible for onboarding and training new clients on our solution, ensuring their adoption and usage, and providing value to them.
Requirements
- Pedagogical and patient approach
- Excellent written and oral communication skills
- Problem-solving skills and ability to analyze complex issues
- Knowledge of CRM tools (Salesforce/Intercom) and e-learning tools
- Fluency in English; Spanish and/or Italian are a plus
Benefits
- 8 extra days of RTT in addition to 5 weeks of paid vacation
- Restaurant ticket card (Swile)
- Mobility package with 50% transportation costs reimbursement
- Mutual health insurance (Side Care) with 50% coverage
