Principal Engineer - Member Experience Platform

We're seeking a Principal Engineer to lead the Member Experience Platform, setting technical direction, engineering tenets, and paved roads for our Mobile App, Member Portal, and Identity services. As a Principal Engineer, you will operate with company-wide influence, defining patterns, guardrails, and architectural boundaries that enable teams to deliver small, safe, frequent changes with low lead times, high deployment frequency, low CFR, and fast recovery baked in.

Requirements

• Proven leadership in high-performance delivery (VFQ excellence)
• Deep craft in modern, cloud-native engineering
• Ability to build the right thing >> working backwards from members
• A true technical multiplier with organisation-wide influence
• A values-led, evidence-driven mindset

Benefits

• Annual discretionary bonus scheme
• 25 days annual leave + bank holidays, rising to 30 with service
• Holiday trading scheme
• Up to 10% employer pension contribution
• Colleague mortgage (conditions apply)
• Hybrid & electric car salary sacrifice scheme
• Private medical insurance
• 3 paid volunteering days per year
• Inclusive colleague networks (Carers, Pride Alliance, and more)
• Wellbeing benefits including cycle to work and discounted gym membership
• A strong commitment to training and development