IT Support Specialist

Skorpios Technologies, Inc. is seeking an IT Support Specialist to provide day-to-day technical support to employees across office and manufacturing environments.

Requirements

• Provide first-line technical support for desktops, laptops, mobile devices, and peripherals
• Respond to and resolve help desk tickets in a timely and professional manner
• Set up and configure new user accounts, hardware, and software
• Install, upgrade, and troubleshoot Windows and Mac operating systems
• Support Microsoft 365 applications (Outlook, Teams, OneDrive, etc.)
• Assist with basic network troubleshooting (connectivity, printers, Wi-Fi issues)
• Maintain accurate documentation of issues, resolutions, and system configurations
• Support onboarding and offboarding of employees (equipment setup, access provisioning)
• Escalate more complex issues to senior IT staff or vendors as needed
• Assist with inventory tracking and asset management of IT equipment

Benefits

• Competitive Salary
• Medical
• Dental
• Vision
• 401(k)
• Company paid Life Insurance
• Company paid Disability
• Paid Holidays
• Paid Vacation
• Birthday Leave
• Gym Membership Discounts