Customer Onboarding & Retention Lead

Customer Onboarding & Retention Lead role at Sleek, a fast-growing company in the micro SME space, with a focus on customer delight and AI-powered software. The role is crucial in developing strong customer relationships, ensuring a smooth onboarding and account management experience, and driving retention, loyalty, and revenue growth.

Requirements

• 3+ years of experience in a similar role
• Experience in a high-growth environment
• Strong organisational, interpersonal, and communication skills
• A problem-solving attitude
• A pragmatic approach

Benefits

• Open and inclusive culture
• Opportunities to build and learn
• Grow with the team and career in a fast-moving industry
• $1,200 allowance for health & wellness
• Flexible work arrangements