Forward Deployed Engineer

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. As a Forward Deployed Engineer, you will join Smartcat's GTM org, owning technical success across the full customer lifecycle—from pre-sales workflow discovery to implementation, adoption, and expansion. The role requires deep technical fluency, strong execution discipline, and the ability to operate across pre-sales and post-sales.

Requirements

• BS/MS in engineering, analytics, or a related field
• 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers
• Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations
• Excellent communication skills with experience presenting to both technical and executive audiences
• Strong negotiation, influencing, and client relationship management skills
• Proven ability to deliver post-sale support, training, and adoption initiatives
• Entrepreneurial mindset with curiosity, problem-solving ability, and collaborative approach
• Willingness to travel up to 40%

Benefits

• Flexible work arrangement
• Professional development opportunities
• Opportunity to work with cutting-edge technology
• Competitive salary and benefits
• Global team of 200+ enthusiastic people