SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. As a Senior Delivery Manager, you will lead end-to-end delivery of a portfolio of fixed-price engagements, ensuring projects are delivered on scope, on time, and on budget, while maintaining the highest standards of client satisfaction. This is a high-impact, high-visibility role that combines operational excellence with forward-thinking leadership.
Requirements
- 10+ years of experience in software development and delivery, with at least 5+ years in a senior leadership role
- Proven experience managing large, distributed teams of 50+ members in an IT outsourcing environment
- Proven experience managing fixed-price contracts — scope management, change control, margin protection
- Strong background in project and program management, delivery governance, and PMO operations
- Experience working with international clients across EU, US, and APAC markets
- Hands-on experience with resource planning, capacity management, and utilization optimization across multi-project portfolios
- Business mindset with solid financial acumen — P&L ownership, margin management, budget forecasting, and utilization targets
- Strong strategic thinking — able to connect day-to-day delivery decisions to business outcomes and long-term account growth
- Demonstrated experience engaging and influencing C-level stakeholders on the client side
- Track record of building and optimising delivery operations — processes, tooling, escalation frameworks, reporting
- Hands-on experience with AI adoption in software delivery (AI-assisted development, automated testing, intelligent planning tools)
- Fluent English — written and spoken, from daily team communication to executive-level presentations
- Deep understanding of SDLC methodologies — Agile, Scrum, Waterfall, Kanban, and hybrid delivery models
Benefits
- International working environment with AI-driven strategic direction
- 20 days of annual leave
- Premium healthcare package with PVI and comprehensive annual health check-ups
- Competitive salary & 13th salary bonus
- Lunch allowance to fuel your productivity
- Engaging company culture with fun activities
- Global collaboration – Work with both Vietnamese and international colleagues
