Contact Center Agent

Join SmartFinancial, a leading insurance marketplace, as a Contact Center Agent. This role involves making outbound calls to potential customers, reviewing insurance product options, and connecting them with licensed agents.

Requirements

• High-Volume Calling: Experience in outbound/inbound sales, telemarketing, or call centers.
• Metrics-Driven: Proven success in exceeding performance targets.
• Team Player: Work independently while collaborating with sales teams.
• Customer Engagement: Build rapport, handle objections, and persuade prospects to proceed with a quote.
• Resilience & Adaptability: Maintain a positive and goal-driven attitude while handling objections and rejections.

Benefits

• Uncapped Commission: $16-$17/hour plus generous commission.
• Comprehensive Benefits: High-quality health insurance and a 401k plan with company match.
• Incentives: Employee referral bonuses, daily and weekly cash giveaways.
• Training and Development: Extensive paid product training and world-class inside sales training.
• Career Growth: Advancement opportunities with a focus on promoting from within.