SMG is a leader in Unified Experience Management, leveraging AI-native technology to provide real-time predictive intelligence for brands. They specialize in Employee Engagement, Customer Experience (CX), and Employee Experience (EX) management, turning insights into actionable decisions to optimize interactions across the customer journey. SMG's unique Service with a Software (SwaS) approach sets them apart by integrating experience design feedback and enterprise-wide solutions.
Open Positions
Sales Development Representative
Bachelor's degree required, 1-2 years of sales experience preferred, intermediate experience with CRM and marketing automation systems
AI Content Specialist
Bachelor’s degree, 2–3 years of experience, strong writing and editing skills
SEO & Generative Search Manager
Bachelor's degree or equivalent, 3-5 years SEO experience, advanced knowledge of technical SEO and analytics platforms, and ability to connect SEO performance to business outcomes
Solution Consultant
Bachelor’s degree or equivalent work experience required; Strong customer service skills and ability to build positive relationships with clients and internal partners; Project planning and organization across multiple priorities, timelines, and stakeholders