Health Care Customer Support Specialist

We are seeking a Customer Service Specialist to join our team at SnappyCX, a dynamic and innovative company providing talent outsourcing. The role involves handling customer inquiries and issues, ensuring customer satisfaction, and delivering exceptional customer service experiences on a daily basis.

Requirements

• Customer Support and Customer Service skills
• Health care industry experience
• Customer Satisfaction and Customer Experience expertise
• Proficiency in Phone Etiquette
• Excellent communication and interpersonal skills
• Ability to prioritize and multitask effectively
• Experience in a customer-facing role is a plus
• Flexibility to work various shifts, including evenings and weekends.
• Great personality with the ability to think 1-2 steps ahead to overcome objections.
• Knowledge of Microsoft Office tools

Benefits

• Bi-weekly payment
• Long-term contract with a single dedicated client