Support Engineer

Snapsheet is seeking a Support Engineer to join their IT Team. The ideal candidate will be a key problem solver for internal customers, maintaining quick, secure, and reliable systems, and driving efficiency by automating manual processes.

Requirements

• B.S. in Computer Science, Information Technology, Computer Engineering, or related STEM degree or equivalent experience
• Strong analytical aptitude for problem-solving skills
• Ability to work independently, manage time, and organize and complete work based on priority
• Excellent written and oral communication skills
• Willingness to learn and adapt
• Experience using Jira Service Desk, Google Workspaces administration, and Microsoft Entra administration
• Experience with Bash, PHP, Python, Ruby, and/or Powershell is a plus
• Operational background is a plus
• Strong time management skills and can effectively prioritize
• Proven examples of your ability to project confidence and helpfulness to your team and colleagues

Benefits

• Flexible PTO and 7.5 company-observed holidays
• 2 robust medical plans through Blue Cross Blue Shield
• 401(k) with a 4% company match
• Employee Assistance Program (EAP) with 6 sessions per life incident
• Short Term Disability, Long Term Disability, and Life Insurance
• Dental plans and vision plan
• Snapsheet SWAG and surprise mailers
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach