Lifecycle Marketing Associate

As a Lifecycle Marketing Associate at Solace, you'll be involved in every facet of communicating with our patients and advocates at the highest level. This encompasses day-to-day operations across lifecycle marketing, including tracking and executing cross-functional project workflows; developing and maintaining trackers, documentation, and calendars; coordinating stakeholder communication; and owning operational email requests from intake through launch.

Requirements

• 2+ years of professional experience in consumer lifecycle, email, or other marketing roles
• Project coordination or project management experience—especially in cross-functional environments involving marketing, product, data, or content stakeholders
• Familiarity with email marketing tools or CRM platforms (we use Customer.io), and working with complex segmentation or personalization logic
• Able to organize and work with performance data through experience pulling reports and metrics for tracking and analysis
• Highly organized and able to manage multiple projects and deadlines at once, with strong attention to detail and a proactive approach to identifying and helping resolve issues early
• Experience creating or evolving trackers, documentation systems, or project calendars to support operationally complex marketing programs
• Understanding of personalization strategies in CRM programs, such as dynamic content blocks, conditional logic, Liquid, or lifecycle journey mapping
• Familiarity with A/B testing and hypothesis-driven email experimentation

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development