Help Desk Technician - Tier 2 (MSP)
Solvere OneVirginia, United States
Posted March 5, 2026
Full Time
About the Company
Solvere One is a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions.
Job Description
Solvere One is seeking a Help Desk Technician, Tier 2, to provide support from their Dulles, Virginia headquarters. The role involves fielding incidents via phone and email, resolving Tier 2 issues, and working in a fast-paced environment. The ideal candidate is a self-starter with excellent communication skills.
Requirements
- Microsoft Windows Desktop OS installation and support
- Apple / Mac Desktop OS installation and support
- Microsoft Office 365 administration and support
- Google Workspace administration and support
- iPhone / Android troubleshooting
- Multi-factor Authentication configuration and support
Benefits
- 401K
- PPO healthcare
- dental
- vision
- paid vacation
