Customer Success Manager (m/w/d)
SoSafeMadrid, Community of Madrid, Spain • Berlin, Germany • Cologne, North Rhine-Westphalia, Germany
Posted January 9, 2026
Full Time
About the Company
SoSafe is a human risk management provider with a mission to make the digital world safer by addressing the human factor in cybersecurity.
Job Description
SoSafe is a human risk management provider with an award-winning awareness platform. We're looking for a Customer Success Manager to help our Spanish and Italian customers derive maximum value from our product suite.
Requirements
- 2+ years of experience in Customer Success, Account Management, or Consulting
- Excellent written and spoken Spanish, Italian and English skills
- Experience working within a SaaS environment
- Ability to articulate complex security concepts to technical and non-technical stakeholders
Benefits
- Flexible hours
- 33 vacation days
- Wellbeing and financial support
- Tech equipment
- Referral bonuses