Team Lead Customer Success - French speaking
SoSafeParis, Ile-de-France, France
Posted May 21, 2026
Full Time
About the Company
SoSafe is a security awareness scale-up that leverages behavioural science and data-driven learning to empower people against cyber threats.
Job Description
SoSafe is seeking a Team Lead Customer Success to shape, guide, and support a team of Customer Success Managers in France & Spain, while driving team performance and ensuring alignment with regional and global strategy.
Requirements
- 5+ years Customer Success experience in a fast-growing B2B SaaS company
- 2+ years leading Customer Success teams
- Curiosity and interest in applying AI within Customer Success
- Fluent in English and French; Spanish or Italian fluency is a strong plus
Benefits
- Work/Life balance: flexible hours, 33 vacation days
- Wellbeing and Financial support: Open Up, Corporate Discounts
- Coming together for moments that matter: annual company off-site, team events, local meet-ups
