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1st Line Service Desk Engineer at Sourcefit | HireBase

Back to Sourcefit

1st Line Service Desk Engineer

Broxtowe, England, United KingdomIn-PersonFull TimePosted April 1, 2026

Job description

About the role

Seeking a proactive and customer-focused IT Support Specialist to act as the first point of contact for users seeking technical assistance.

Requirements

Excellent communication and analytical skills
Previous experience in IT support or helpdesk roles
Familiarity with ticketing systems and remote monitoring tools

Company

About Sourcefit

Sourcefit

Corporate Services

Sourcefit offers international BPO services, helping businesses scale with offshore staffing and managed outsourcing solutions.

All jobs at Sourcefit

You'll be redirected to apply on the company site

View on company website

Job overview

Employment: Full Time
Work mode: In-Person
Experience: 0–3 years
Language: en
Posted

Technologies

7

Halo PSADatto RMMBackupifyMicrosoft 365AVDSageCCH

Skills required

5

Ticketing systemsRemote monitoring toolsMicrosoft 365Virtual desktop environmentsAccounting software

Categories

1

Information Technology Jobs

April 1, 2026

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