Part Time Customer Service Associate

We're proud to create unforgettable experiences for our customers by taking them through the Spence Experience. Our people are the center stone of our business, who bring our vision to life for every customer, every day. We’re committed to fostering a culture where our people are empowered to be as successful as possible, and are provided with all the necessary tools, resources and support to create and live the life they love!

Requirements

• Greet every customer in a friendly manner and provide extraordinary customer service
• Offer support to our sales teams during busy periods by taking customers through the Spence showroom experience
• Confidently and professionally present products and services, highlighting value, features and benefits
• Inspect and process incoming jewelry repairs
• Follow up with customers via phone or email regarding their repair orders
• Answer all phone and email correspondences
• Cash handling and end of day processing
• Assist in coordinating the showroom appearance, merchandising and store tidiness

Benefits

• Attractive compensation packages
• Extended health benefits
• Amazing employee, friends & family discounts on our products
• A variety of Learning and Development resources
• Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
• Regular celebrations & employee incentive programs
• Team building events and activities
• Opportunity to grow within the company
• Continuous on the job training, support and mentorship