Customer Success Manager
Spin TechnologyLos Angeles, CA
Posted March 26, 2026
120000 - 120000 USD
Full Time
About the Company
Spin.AI is a leading SaaS security company founded in 2017, specializing in protecting mission-critical SaaS applications like Google Workspace, Microsoft 365, Salesforce, and Slack. Their flagship platform, SpinOne, uses advanced AI and ML to offer comprehensive solutions in SSPM, DSPM, risk assessment, backup, archiving, and ransomware protection. Spin.AI has empowered over 1,500 organizations worldwide to reduce security costs, streamline operations, and ensure compliance, earning recognition from Google, Forrester, Gartner, GigaOm, and Frost & Sullivan for innovation and excellence.
Job Description
Spin.AI is a SaaS Security company based in Palo Alto, CA and Los Angeles, CA, protecting enterprises against SaaS ransomware, Shadow IT, non-compliance, data loss and data leak disasters in the cloud. We are looking for an exceptional Customer Success Manager to join our team at our Los Angeles location.
Requirements
- Proven experience in customer success, account management, or a related role within the tech industry and Cyber Security
- Exceptional Familiarity with CRM software (e.g., Salesforce) and customer success tools
- Ability to work collaboratively in a cross-functional team environment
- Strong understanding the SaaS security market, technologies, and industry trends
- Excellent communication,problem-solving and analytical abilities
- Ability to build and maintain relationships at various levels of an organization
- Demonstrated track record of driving successful customer success engagements and delivering on customer objectives
- Analytical mindset with the ability to interpret data and make data-driven decisions
- Highly motivated, proactive, and results-oriented approach to work
Benefits
- Unlimited PTO
- Hybrid Office Model
- Paid Holidays
- Premium Health Benefits Covered by Spin.AI
- 401k
- Employee Wellness Program
